At Zouqvia, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or make a purchase through our website.

1. Information We Collect

When you place an order, contact us, or use certain features of our website, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery address
  • Billing information
  • Order details
  • Information you provide when contacting our customer support

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.
  • Arrange delivery of your purchases.
  • Contact you regarding your order.
  • Respond to questions and customer support requests.
  • Process payments where applicable.
  • Improve our website, products, and services.
  • Prevent fraudulent or unauthorized activity.
  • Comply with applicable legal requirements.

We only use your information for legitimate business purposes related to operating and improving Zouqvia.

3. Order and Delivery Information

When you place an order, we need certain personal information to process and deliver it.

This may include your name, phone number, email address, and delivery address.

We may share the necessary delivery information with courier or logistics providers so that your order can be delivered to you.

4. Payment Information

Depending on the payment method you choose, payments may be processed by third-party payment providers.

Zouqvia does not need to store your complete payment card details when payment processing is handled by an external payment provider.

Third-party payment providers may have their own privacy policies and terms governing how they process your information.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember certain preferences, understand website usage, and support website functionality.

Cookies may also be used by certain third-party services integrated with our website.

You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.

6. Contact Forms

If you contact us through a form on our website, we may collect the information you provide, such as your name, email address, phone number, and message.

We use this information to respond to your inquiry and provide customer support.

7. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment service providers
  • Website hosting and technical service providers
  • Services used to prevent fraud or protect our website
  • Government authorities or other parties when required by applicable law

Only information reasonably necessary for the relevant purpose should be shared.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Information

If you have questions about the personal information we hold about you, or if you need to update information associated with an order or account, you can contact us.

We may need to verify your identity before fulfilling certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page. We recommend checking this page periodically for the latest information.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Zouqvia

Address:
Post Office Khas, Mianwal Ranjha, Mandi Bahauddin, Pakistan

Email:
zouqvia@gmail.com

WhatsApp / Phone:
0302 1509766

Last Updated: August 2026